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Small law firms have raised the bar for client service

22 July 2026
·
5 minutes
Arbor Law
Arbor Law
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Overview

Our founding partner Kate Bennett is quoted in Legal Futures about the Bellwether Report 2026, on why technology should support senior lawyers’ judgement and experience, not dilute what makes them different.

The report found that 84% of small and mid-sized firms now rate their client experience as good or excellent. Small to midsize law firms are raising the bar.

Read the full article here.

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