Legal
Scam and Fraud Alerts
Criminals may falsely claim to be from Arbor Law, or to be associated with Arbor Law, in order to carry out scams or fraud.
Scams may take the form of unsolicited emails, text messages, telephone calls, letters or other communications. Common examples include:
- fraudulent domains, websites or email addresses purporting to be connected with Arbor Law, including "lookalike" sites designed to impersonate our own;
- emails from "lookalike" domains or personal email addresses;
- promises of money, such as inheritance, lottery winnings or investment returns, in exchange for personal information or payment of a fee;
- notifications that a lawsuit has been filed against you, or that you have been summoned to appear in court;
- impersonation of Arbor Law or its lawyers to request advance payment for legal services;
- attempts to change the payment details for our invoices;
- requests to open attachments or click links.
If you receive a communication of this kind, please do not reply to it, do not click on any links and do not open any attachments. Do not provide any personal, financial or login details in response.
Genuine emails from Arbor Law will only come from the domain @arbor.law. Our lawyers will only communicate using our official email systems.
Before acting on any communication that claims to be from Arbor Law (in particular, any request for payment, for personal or financial information, or to open an attachment or follow a link) please satisfy yourself that it is an email from our @arbor.law domain, sent by a lawyer you already know to be working on your matter or by a member of our accounts team. If the communication has come by any other means (telephone, text message, letter or social media), or from any other email address, please contact us on our main number below to verify it before you reply, pay, click or send any information.
Our genuine correspondence address is:
Arbor Law
20 North Audley Street
London W1K 6WE
United Kingdom
Our main telephone number is +44 (0)20 7355 0540.
Check before paying. Arbor Law will never notify you of a change to our bank account details by email alone. If you receive any request (by email, letter or otherwise) to send money to a new or different bank account, or to change the payment details for one of our invoices, you should telephone us using our main number above and speak to the person dealing with your matter, or to our accounts team, to verify the request before making any payment.
If you have any doubt about whether a communication is genuinely from Arbor Law, or if you wish to report a scam involving our name, please contact us immediately.
If the communication is part of a confirmed scam, we encourage you to report it to Action Fraud, the UK's National Fraud and Cyber Crime Reporting Centre, at www.actionfraud.police.uk or by calling 0300 123 2040.
You can also help disrupt these scams by reporting them to the National Cyber Security Centre: suspicious emails can be forwarded to report@phishing.gov.uk, and suspicious text messages can be forwarded to 7726 (free of charge from most UK mobile networks).
We may also report the matter to the Solicitors Regulation Authority, which can issue scam alerts through its website at www.sra.org.uk/consumers/scam-alerts/.
You can check the SRA's published scam alerts at the address above, and you can verify the details of Arbor Law and any individual solicitor or registered foreign lawyer on the SRA's register at www.sra.org.uk/consumers/register/. If a firm or person claiming to act for Arbor Law does not match the details shown there, treat the communication as suspicious.
